SentrySync helps contract security companies confirm post coverage, patrol completion, incidents, officer activity, and the record clients expect.
Built for security company owners, operations leaders, and supervisors managing guards, patrols, and lone posts.
Most security companies know their officers are doing the work. The problem is proving it when coverage gaps, missed patrols, or incidents are questioned.
An officer doesn't show up, arrives late, or leaves early — and no one in operations knows until the client calls to complain. There's no real-time confirmation that posts are actually covered.
Patrol routes are assigned but not tracked. When a checkpoint is skipped or a round isn't completed, there's no record — just a gap that surfaces during an incident review.
Incidents are reported through text messages, phone calls, handwritten logs, and verbal summaries. When a client or attorney asks for documentation, the record is scattered and incomplete.
When a client questions whether a shift was covered or a patrol was completed, operations leaders have no timestamped, location-verified record to reference. The conversation becomes he-said, she-said.
Follow the shift from assignment through verified arrival, patrol completion, incident documentation, and client-ready reporting.
The officer is assigned to a specific post, site, or patrol route for the shift. The assignment is logged in the system with the expected schedule.
The system confirms the identity of the officer reporting for duty. This helps ensure the right person is covering the assigned post — not an unauthorized substitute.
Arrival at the assigned location is recorded with a timestamp and location verification. Supervisors can see that the post is covered without calling the officer.
Patrol checkpoints, rounds, and required site checks are logged as the officer completes them. Missed checkpoints are flagged for supervisor review.
When an incident occurs, the officer captures notes, photographs, timestamps, and location data. The record is attached to the shift and site — not lost in a text thread.
Shift activity, patrol records, check-ins, incidents, and exceptions are compiled into a reviewable report. When the client asks what happened, you can show them.
Each capability is designed to help security contractors verify coverage, document activity, and produce the records clients and operations leaders need.
Officers check in at assigned posts with timestamps and location verification. Supervisors see confirmed coverage without calling the site.
Track patrol rounds, checkpoint completions, and route progress. See which checkpoints were hit and which were missed during each shift.
When an officer misses a scheduled check-in, the system flags it. Supervisors see the gap in real time — not after the client reports a problem.
Officers can trigger alerts when they need assistance, encounter a safety concern, or face an escalating situation. Alerts are routed to the designated supervisor.
Operations leaders and supervisors see all active posts, officer status, check-in history, alerts, and exceptions in one centralized view.
Define what happens when a check-in is missed or an alert is triggered. Route notifications to the right supervisor based on site, shift, or severity.
Every check-in, patrol checkpoint, alert, incident, and supervisor action is logged with timestamps. Review any shift from any site at any time.
Compile shift records, patrol logs, incident reports, and check-in history into a format clients can review. Support contract accountability with documented evidence.
Schedule a workflow review to discuss how SentrySync can support post verification, patrol documentation, incident records, and client reporting for your security operation.
SentrySync is a site accountability and documentation platform developed by TRACKtech. It is designed to support visibility, check-in workflows, incident documentation, and shift record-keeping for contract security operations. SentrySync is not a replacement for 911, alarm monitoring, law enforcement, or any emergency response service. SentrySync does not guarantee safety outcomes, regulatory compliance, or the elimination of liability. All security operations should maintain their own emergency procedures, safety protocols, and compliance programs independent of SentrySync. The information on this page is provided for informational purposes and does not constitute legal, safety, or compliance advice.