Site accountability for security, janitorial, facilities, and property management teams. Review a workflow
A SentrySync Site-Accountability Workflow

Respond to Missed Check-Ins
and Worker Alerts with a
Defined Workflow

Lone-worker safety is one part of SentrySync's broader approach to verified shifts, documented exceptions, and clearer operational records. SentrySync helps your team structure check-in requirements, surface missed contacts, support worker alert workflows, and preserve a record of what happened during the shift, so supervisors can respond with a defined process instead of guesswork.

Emergency check-in workflow dashboard visualization

The Risk Is Not Just the Missed Check-In. It Is the Unclear Response.

When a worker misses a check-in or sends an alert, supervisors need a clear process, not a scramble. Without a defined workflow, teams rely on memory, ad hoc texts, and improvised phone trees. The result is delayed awareness, inconsistent follow-up, and gaps in documentation. SentrySync helps you define what happens when a check-in is missed, who gets notified, what the escalation steps are, and how the response is recorded.

Where SentrySync Supports Check-In and Alert Workflows

Six structured steps from check-in requirement to shift history.

1

Define Check-In Requirement

Set check-in intervals and requirements based on shift type, site risk, and team structure so expectations are clear before the shift begins.

2

Capture Check-In Status

Workers confirm their status at required intervals using the SentrySync device. Each check-in is timestamped and logged.

3

Surface Missed Check-Ins

When a worker misses a required check-in, the system surfaces the missed contact so supervisors can see it and act on it.

4

Support Worker Alert Workflows

Workers can send a help request alert to designated supervisors when calling is not practical or safe.

5

Support Escalation Steps

Define who gets notified, in what order, and what actions should follow, so the response does not depend on memory.

6

Preserve Shift Activity History

Check-ins, missed contacts, alerts, and supervisor actions are recorded for review, documentation, and continuous improvement.

Built for Practical Response Workflows

Core capabilities that support your team's check-in and alert response process.

Scheduled Check-Ins

Set required check-in intervals based on shift type, site conditions, and team structure. Workers confirm status at each interval.

Missed Check-In Visibility

When a worker misses a required check-in, the missed contact is surfaced on the supervisor dashboard for review and follow-up.

Worker Alert Workflows

Workers can send a structured help request to designated supervisors when making a phone call is not practical or safe.

Supervisor Notifications

Designated supervisors can receive notifications when a check-in is missed or a worker sends an alert, based on your escalation plan.

Location Context

When a check-in is missed or an alert is sent, supervisors can see the worker's last known location to support their response.

Escalation Workflow Support

Define escalation steps so missed check-ins and alerts follow a structured process, not improvised phone trees.

Shift Activity History

Check-ins, missed contacts, alerts, and supervisor actions are logged for post-shift review, documentation, and process improvement.

Safety Workflow Review

Our team reviews your current check-in and alert workflows and helps you configure SentrySync to support your specific response process.

Ready to Review Your Check-In and Alert Workflow?

Let our team walk through your current process and help you configure SentrySync to support a structured check-in and alert response workflow for your team.

Review a Lone-Worker Safety Workflow View Review Prep Guide

SentrySync is a workflow support tool designed to help teams structure check-in requirements, surface missed contacts, and support internal alert and escalation processes. SentrySync is not a replacement for 911, emergency dispatch, alarm monitoring, or any emergency response service. SentrySync does not guarantee worker safety, response times, or compliance with any federal, state, or local safety regulation. Organizations are responsible for their own safety programs, emergency response plans, and regulatory compliance. Always call 911 or your local emergency number for immediate threats to life or safety.