Learn how SentrySync supports lone-worker safety workflows, including check-ins, alerts, location context, supervisor visibility, deployment, and shift activity history.
SentrySync is a field visibility and lone-worker safety workflow solution built by TRACKtech. It helps supervisors see who is working, where they are, whether they've checked in, and what happened during the shift, from one connected device and dashboard.
SentrySync is designed to support structured safety workflows including scheduled check-ins, missed check-in alerts, worker-initiated help requests, location context during active shifts, and shift activity documentation.
SentrySync is designed for teams with workers who operate alone, in mobile roles, after hours, or across distributed locations. This includes security teams, janitorial crews, facilities and maintenance staff, property management teams, home services providers, and other field operations where workers may be out of direct line of sight.
SentrySync reduces reliance on scattered calls, texts, radios, and paper logs for managing worker safety and shift visibility. It replaces fragmented, manual processes with a structured workflow that helps supervisors stay informed and respond when something goes wrong.
No. While SentrySync is built with lone-worker safety in mind, it also supports distributed field teams, multi-site crews, and mobile workers who may not be working alone but still need structured check-ins, supervisor visibility, and shift documentation.
Workers receive scheduled check-in prompts during their shift. When a worker responds, their status is updated on the supervisor dashboard. Check-in intervals can be configured based on your team's safety workflow and operational requirements.
When a worker misses a scheduled check-in, the system surfaces a missed check-in alert to the designated supervisor. The supervisor can then follow the organization's defined escalation and response plan. SentrySync supports the notification workflow, the response itself is managed by your team.
No. SentrySync is not a 911 substitute, emergency response service, or monitoring center. It does not dispatch emergency responders. SentrySync supports internal safety workflows, alerting supervisors and documenting shift activity. Emergency situations should always be handled through 911 or your organization's established emergency response procedures.
A worker alert is a help request initiated by the worker through the SentrySync device. When triggered, the alert notifies the designated supervisor and can include location context if available. Worker alerts are designed for situations where making a phone call may not be practical or safe.
No. SentrySync does not guarantee response times. Notification delivery depends on network connectivity, device status, and other factors. Response actions are managed by your organization's supervisors and response plans, not by SentrySync.
Yes. SentrySync can provide location context during active shifts and incidents. This helps supervisors understand where a worker is when they check in, miss a check-in, or send a help request. Location visibility is designed to support safety workflows, not to track personal activity.
No. SentrySync is a safety workflow tool, not a surveillance system. Location visibility is designed to support worker safety during active shifts, helping supervisors know where to send help if needed. It is not designed for productivity monitoring, performance tracking, or personal location surveillance.
Location information is available to designated supervisors and administrators within your organization's SentrySync account. Access is role-based and can be configured to match your organization's policies and privacy requirements.
Yes. Location visibility can be configured to be active only during scheduled shifts. This helps ensure that location data is collected only when it serves a safety purpose and aligns with your organization's privacy policies.
Supervisors can review worker status, check-in history, missed check-in alerts, worker-initiated help requests, location context during active shifts, and shift activity timelines. The supervisor dashboard provides a centralized view of field operations and safety workflow activity.
Yes. SentrySync captures shift activity including check-ins, missed check-ins, alerts, response actions, and location data into a reviewable shift record. This documentation can support internal reviews, incident follow-up, and operational reporting.
No. SentrySync is not an official legal records system, evidence management platform, or certified compliance documentation tool. Shift records created by SentrySync may support internal reviews and reporting, but they should not be treated as legally certified records without review by your organization's legal and compliance teams.
Yes. SentrySync's shift activity history and documentation features can support internal safety reporting, incident reviews, and operational summaries. The data captured during shifts can help supervisors and managers understand patterns, identify gaps, and improve safety workflows over time.
SentrySync can be deployed on company-provided devices or approved personal devices, depending on your organization's policies and deployment preferences. During the safety workflow review, we'll discuss device options that fit your team's structure and operational requirements.
Implementation timelines vary based on team size, number of sites, device deployment method, and integration requirements. Most teams can begin a pilot deployment within a few weeks of completing the safety workflow review and configuration process.
Yes. We recommend starting with a focused 60–90 day pilot with one team or site. This allows your organization to evaluate the workflow, gather feedback from workers and supervisors, and refine the configuration before expanding to additional teams or locations.
We recommend including operations managers, field supervisors, safety leads, and IT or procurement stakeholders in the review. Having the right people involved early helps ensure the workflow fits your team's real-world needs and that deployment goes smoothly.
Many organizations include a security and procurement review as part of their evaluation process. We support this and can provide documentation, answer technical questions, and work with your IT and procurement teams to address their requirements.
Common topics include data storage and encryption, access controls, user authentication, data retention policies, location data handling, third-party integrations, and incident response procedures. Our Security Review page provides additional detail on these topics.
SentrySync follows security best practices in its design and infrastructure. However, we do not claim SOC 2, HIPAA, CJIS, FedRAMP, OSHA, or other specific compliance certifications unless explicitly approved and documented. If your organization requires specific compliance certifications, please discuss this during the security review process.
No. SentrySync does not guarantee compliance with any specific regulatory standard, industry requirement, or legal obligation. Compliance is the responsibility of your organization. SentrySync can support safety workflows that may contribute to your compliance efforts, but it should not be treated as a compliance solution on its own.
Book a safety workflow review to discuss your team's needs, deployment options, and whether SentrySync is the right fit for your operations.